Project Management SaaS — Zero to Category Leader in ChatGPT & Perplexity
A UK-headquartered B2B project-management SaaS company with strong traditional SEO was being completely ignored by ChatGPT, Perplexity, and Google AI Overviews. Buyers researching "best project management tool for marketing teams" and "workflow automation for UK agencies" were receiving recommendations naming three US competitors — never our client. Despite ranking in the top 5 on Google for their primary keywords, zero AI citations meant zero visibility in the channel where their buyers were increasingly starting their research.
- Built a complete topical map covering project management, team collaboration, marketing operations, and adjacent buyer-intent entities — the foundation of all subsequent Generative Engine Optimisation work
- Restructured 40 product and feature pages with FAQ schema, HowTo schema, and information-gain comparison sections
- Configured llms.txt and robots.txt to grant explicit access to GPTBot, ClaudeBot, PerplexityBot, and Google-Extended
- Built brand entity authority through 18 third-party citations on UK and international SaaS publications
- Updated Wikipedia disambiguation references and refined the Wikidata entry for the brand entity — critical for LLM SEO performance
- Implemented weekly AI visibility tracking across all six major AI platforms
"Daniel and the team got us cited by ChatGPT for the exact buyer queries our sales team was struggling to win. We had strong Google rankings but were invisible in AI search. Within four months that flipped — Perplexity now cites us first in our category. The reporting is honest and weekly, and Daniel is on every call."